Plumbclick

Terms & Conditions ...

These terms and conditions apply to all orders placed through our website. They do not affect your statutory rights if you are a consumer.

Making A Purchase
We accept debit and credit card payment from Visa, Delta, Solo and Mastercard. You can make payment over the phone or via B.A.C.S if you require delivery to a different address. For orders over £2500 we may ask for a B.A.C.S payment/ transfer as an alternative to credit card payment.

Contract
You must be over the age of 18 to place an order with us. The contract for sale is made when we confirm receipt of your order by e-mail. We agree to send you the goods once we have received payment in full of the price, including any carriage charge and VAT. Please allow 10 working days for cheques to clear. The contract is governed by English law.

Delivery
A contact number MUST be provided with your order, our couriers will not deliver an item without one. We will deliver the goods to you as soon as reasonably practicable but in no circumstances will we be liable for any delay in delivery or consequent loss. If we cannot deliver the goods within 30 days we will tell you. If you do not wish to wait you may cancel and any payment will be refunded.

Ownership and Risk
Once the goods are delivered to you, they are your property and we are not responsible for any subsequent damage. If the goods are damaged in transit to you, we will replace them at our expense within 7 days.

Cancellation
You can cancel your order at any time prior to delivery or within 7 days from the date you receive the goods. Please follow the instructions contained in the e-mail confirming your order if you wish to cancel, or telephone 0844 8000 932 If you have received the goods before you cancel, you must return them in their original packaging or with equivalent protection, at your expense. If an order is cancelled we will refund the price of the goods within 30 days, using the method of payment that you used.

Returns
Please refer to "receiving and returning goods" useful link.

For Business Customers Only
If you are purchasing on behalf of a business, or the goods are intended for business use, we will in no way be liable to you for any business losses, direct or consequential, that you may incur due to the purchase of the goods. Any liability on our part (excluding liability for death or personal injury) shall not exceed the price paid for the goods.